Business & Technology Skills Development (BTSD) Training Programme

This programme was designed by CDC to introduce, train and prepare young adults for the workplace, targeting the necessary skills that would be valuable for the business environment and to some extent their personal life.  It would help them navigate the working world with more confidence and knowledge.

Office Equipment

Participants will be taught valuable business operational skills that will benefit energy saving, care and control, and other value-added productivity skills that will redound to the benefit of both the staff and the employer.  This programme will cover the following topics:

Participants will be introduced to various business equipment and instruments of every use in the business environment to develop business awareness, functional skills and self confidence in interfacing and interacting with everyday business activities.

Computer Literacy Technology Awareness & Computing Skills –  Students will be taught to operate and use a computer with competence and efficiency which would be to their advantages as well as their employer.  The basics of computer literary will be taught along with use of business applications (MS Word, Excel, etc.) along with introductory aspects of income generating skills (Website Development, Internet Research and Marketing, Graphic Design, etc.).

SavingsFinancial Planning, Banking & Financial ServicesParticipants will be provided critical information and requirements for interfacing with the banking, business and financial sectors, with basic understanding of financial planning for medium-term objectives and long-term security.

CDC encourages and teaches students the art of keeping track of one's income and its expenditure to decrease excessive unnecessary pending.Business & Entrepreneurial Skills – This section deals with Introduction into Financial Services Industry, Insurance, Pensions, Mortgages, Taxation, Accounting and Financial information.  Key focus will be on understanding smarter ways of securing one’s money and the basics of the banking system.

Presentation and Interview Preparation CDC guides students on the do's and don'ts of the dreaded interview process.– In today’s competitive job market, the first response impression (telephone response & mannerism, social media data, submitted resume or application details, etc.) will progress or kill the opportunity for a job applicant to move to the all critical job or business interview.  Your resume, appearance and interview will also need to be appropriate and possibly innovative, unique or eye-catching!  These are the subject that would be covered in this programme.

Time is Money is a very popular quote but true nevertheless and CDC teaches how to value and manage both.Project Planning and the Time Management – An introduction to Project Planning and Time Management Concept as it relates not only to work, projects and business management. It deals also with personal time management at home, school and even social activities so you can create as healthy balance possible in your life.

Conflict Resolution CDC teaches basic rules in conflict resolution – It is well known fact that if there is any conflict or problems at home it affects other aspects in your life, this programme takes a practical approach to Conflict Resolution and conflict management in the home, among peers and the work place, with focus on diffusing and resolving situations of conflict in the home, work and everyday life situations.

LEVEL I - BizTECH Training Programme

Technical & Soft-Skills Training Modules available for trainee selection.
Computer Literacy & Software ApplicationsAssertiveness and Self-ConfidenceNetworking Within the Company
Introduction to the Internet, Data & SIP Media SystemsIntro. To Business ApplicationsEntrepreneurship Skills
Safe-Surfing & Social NetworksOffice AdministrationProject Planning & Administration
Internet Research & Security Awareness.Developing Personal & Work ValuesSocial & Business Ettiquette
Introduction to MS WORDAttention ManagementOrganizational Skills
Introduction to MS EXCELBasic BookkeepingOvercoming Sales Objections
Introduction to MS POWERPOINTEmployee Termination ProcessesPersonal Branding
Introduction to MS PUBLISHERFacilitation SkillsPersonal Productivity
Introduction to MS OUTLOOKEvent Planning & AdministrationSales, Marketing & Presentation Skills
Intro to Website Design & Mobile App. DevelopmentExecutive and Personal AssistantsProject Management Tools

LEVEL II - Professional & Business Skills Training Courses and Workshops

On-Line CBTs and In-House Training Modules Available for Trainees & Tutors for continuous professional development.
10 Soft Skills You NeedEmployee On-boardingNetworking Within the Company
Administrative Office ProceduresEmployee RecognitionOffice Politics for Managers
Administrative SupportEmployee RecruitmentOrganizational Skills
Anger ManagementEmployee Termination ProcessesOvercoming Sales Objections
Appreciative InquiryEntrepreneurshipPerformance Management
Archiving and Records ManagementEvent PlanningPersonal Branding
Assertiveness and Self-ConfidenceExecutive and Personal AssistantsPersonal Productivity
Attention ManagementFacilitation SkillsPresentation Skills
Basic BookkeepingGeneration GapsProject Management
Being a Likeable BossGoal Setting and Getting Things DoneProposal Writing
Body Language BasicsHandling a Difficult CustomerProspecting and Lead Generation
Budgets & Financial ReportsHealth and Wellness at WorkPublic Speaking
Business AcumenHigh Performance Teams (Inside the Company)Risk Assessment and Management
Business EthicsHigh Performance Teams (Remote Workforce)Safety in the Workplace
Business EtiquetteHiring StrategiesSales Fundamentals
Business Succession PlanningHuman Resource ManagementServant Leadership
Business WritingImproving MindfulnessSocial Intelligence
Call Center TrainingImproving Self AwarenessSocial Learning
Change ManagementIncreasing Your HappinessSocial Media in the Workplace
Civility in the WorkplaceInternet Marketing FundamentalsStress Management
Coaching and MentoringInterpersonal SkillsSupervising Others
Collaborative Business WritingJob Search SkillsSupply Chain Management
Communication StrategiesKnowledge ManagementTaking Initiative
Conducting Annual Employee ReviewsLeadership and InfluenceTalent Management
Conflict ResolutionLean Process And Six SigmaTeam Building for Managers
Contact Center TrainingLife Coaching EssentialsTeamwork and Team Building
Contract ManagementManager ManagementTelephone Etiquette
Creating a Great WebinarManaging Personal FinancesTelework and Telecommuting
Creative Problem SolvingManaging Workplace AnxietyTime Management
Critical ThinkingMarketing BasicsTop 10 Sales Secrets
Customer ServiceMeasuring Results From TrainingTrade Show Staff Training
Cyber SecurityMedia and Public RelationsTrain-the-Trainer
Delivering Constructive CriticismMeeting ManagementVirtual Team Building and Management
Developing a Lunch and LearnMiddle ManagerWomen in Leadership
Developing Corporate BehaviorMillennial OnboardingWork-Life Balance
Developing CreativitymLearning EssentialsWorkplace Diversity
Developing New ManagersMotivating Your Sales TeamWorkplace Harassment
Digital CitizenshipMulti-Level MarketingWorkplace Violence
Emotional IntelligenceNegotiation Skills
Employee MotivationNetworking (Outside the Company)
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